View Requests - 52 found

Muni Employee Feedback at 609 Eddy St

Bus driver does not enforce mask wearing: one man is loudly talking and shouting - hello aero soles, another one is entering without a mask. If we don't need to wear masks on Muni anymore, I gladly leave mine at home too.
CLOSED Case Resolved. Investigation completed. - 2 months ago #12644093

Muni Employee Feedback at 2140 Market St

Driver is letting people ride MUNI with no mask. When I approached him, he flat out ignored me. He would not acknowledge any of the commuters that were complaining. Coach #8737
OPENED 2 months ago #12645130

Muni Employee Feedback at 456 Van Ness Ave

OPENED ALL TOP RECTANGULAR WINDOWS before services will help slow transmission of COVID-19! Most 49 line buses' top rectangular windows are not opened (only a few & only opened less than 1 inch or 2 opened). It will help to slow transmis...
CLOSED Case Resolved. Investigation completed. - 2 months ago #12637416

Muni Employee Feedback at 1009 Franklin St

Clean up of dumped bin...please tell KENNY BRUCE AND/OR PETER LAU THAT LYLE DID A GREAT JOB...MANY THANKS TO LYLE...GREAT GUY!! JB
CLOSED Case Transferred. Customer submitted this service request in an incorrect eform process- DPW cannot intake a service request on a Muni public transit eform. Case transferred to #12627734. - 3 months ago #12613227

Muni Employee Feedback at Intersection Of Fulton St & Masonic Ave

Bus 8771; Operator waited for me to transfer from the 5 line and gave me plenty of time to wait for the green light so I could cross the street safely. Thanks you so much for going above and beyond. Made my day!
CLOSED Case Resolved. Praise recorded- Thank you! - 3 months ago #12622435

Muni Employee Feedback at Intersection Of 22nd Ave & Geary Blvd

Bus 6623; Operator made sure to pull all the way to the curb at every stop and operated at a safe speed the entire time. Also very professional and friendly.
CLOSED Case Resolved. Praise recorded- Thank you! - 3 months ago #12619748

Muni Employee Feedback at 5026 Fulton St

Bus 8705; Operator was very helpful and assured me that a spill on the bus would be cleaned. Thanks!
CLOSED Case Resolved. Praise recorded- Thank you! - 3 months ago #12611518

Muni Employee Feedback at 4244 Geary Blvd

Bus 6696; Operator helped ensure everyone's safety by reminding passengers to wear a mask while on transit. Thanks for keeping us safe.
CLOSED Case Resolved. Praise recorded- Thank you! - 3 months ago #12617466

Muni Employee Feedback at Intersection Of Mission St & 11th St

This is ridiculous, it's already easy money for Muni Drivers during covid, why the driver has to pass up the bus stop with light loaded bus while 2 people are waiting at the bus stop?
CLOSED Case Resolved. Missing or incomplete info.- no further action. - 3 months ago #12600753
Muni Employee Feedback at Intersection Of Mission St & 11th St

Muni Employee Feedback at Intersection Of Polk St & Sutter St

Bus driver does not care about people not wearing masks, bus 8759. Passenger without mask coughing, hello?!
CLOSED Case Resolved. Investigation completed. - 3 months ago #12505915
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