View Requests - 30 found

Muni Employee Feedback at 456 Van Ness Ave

OPENED ALL TOP RECTANGULAR WINDOWS before services will help slow transmission of COVID-19! Most 49 line buses' top rectangular windows are not opened (only a few & only opened less than 1 inch or 2 opened). It will help to slow transmis...
OPENED 2 days ago #12637416

Muni Employee Feedback at 1009 Franklin St

Clean up of dumped bin...please tell KENNY BRUCE AND/OR PETER LAU THAT LYLE DID A GREAT JOB...MANY THANKS TO LYLE...GREAT GUY!! JB
CLOSED Case Transferred. Customer submitted this service request in an incorrect eform process- DPW cannot intake a service request on a Muni public transit eform. Case transferred to #12627734. - 5 days ago #12613227

Muni Employee Feedback at Intersection Of Fulton St & Masonic Ave

Bus 8771; Operator waited for me to transfer from the 5 line and gave me plenty of time to wait for the green light so I could cross the street safely. Thanks you so much for going above and beyond. Made my day!
CLOSED Case Resolved. Praise recorded- Thank you! - 5 days ago #12622435

Muni Employee Feedback at Intersection Of 22nd Ave & Geary Blvd

Bus 6623; Operator made sure to pull all the way to the curb at every stop and operated at a safe speed the entire time. Also very professional and friendly.
CLOSED Case Resolved. Praise recorded- Thank you! - 6 days ago #12619748

Muni Employee Feedback at 5026 Fulton St

Bus 8705; Operator was very helpful and assured me that a spill on the bus would be cleaned. Thanks!
CLOSED Case Resolved. Praise recorded- Thank you! - 6 days ago #12611518

Muni Employee Feedback at 4244 Geary Blvd

Bus 6696; Operator helped ensure everyone's safety by reminding passengers to wear a mask while on transit. Thanks for keeping us safe.
CLOSED Case Resolved. Praise recorded- Thank you! - 7 days ago #12617466

Muni Employee Feedback at Intersection Of Mission St & 11th St

This is ridiculous, it's already easy money for Muni Drivers during covid, why the driver has to pass up the bus stop with light loaded bus while 2 people are waiting at the bus stop?
CLOSED Case Resolved. Missing or incomplete info.- no further action. - 11 days ago #12600753
Muni Employee Feedback at Intersection Of Mission St & 11th St

Muni Employee Feedback at Intersection Of Polk St & Sutter St

Bus driver does not care about people not wearing masks, bus 8759. Passenger without mask coughing, hello?!
CLOSED Case Resolved. Investigation completed. - 14 days ago #12505915

Muni Employee Feedback at 2008 Sacramento St

This driver was speeding, accelerating hard, and braking hard the entire time I was on her bus from Sacramento and Gough to 8th/California. After a few blocks, I was getting motion sickness due to the way she drives. I ride MUNI most ev...
CLOSED Case Resolved. Investigation completed- unable to ID. - 18 days ago #12569090

Muni Employee Feedback at 1588 Market St

Bus 6543; Bus driver only stopped at the metro bus stops on market which makes the trip fast and efficient. Plus that's what the route is. Tell the other drivers to drive like him.
CLOSED Case Resolved. Praise recorded- Thank you! - 20 days ago #12560669
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