View Requests - 34 found

Muni Employee Feedback at Intersection Of Mission St & 11th St

Coach number 6659, driver made a stop but refuse to open the door and took off, the bus had a light load, please tell the driver to do some cardio so he can provide better Muni service like me when I was driving the 49
CLOSED Case Resolved. Investigation completed. - 6 days ago #12692920

Muni Employee Feedback at 1302 Market St

Two Muni workers at stop, not telling people to wear masks when getting onto the bus
CLOSED Case Resolved. Investigation completed. - 14 days ago #12675572

Muni Employee Feedback at 1 North Point St

Bus 6655 Run 745: Operator let me know he was the next coach to leave even though he wasn't at the front of the bus stop. Thanks for looking out for me. Most people would have just driven away
CLOSED Case Resolved. Praise recorded- Thank you! - 16 days ago #12668412

Muni Employee Feedback at 609 Eddy St

Bus driver does not enforce mask wearing: one man is loudly talking and shouting - hello aero soles, another one is entering without a mask. If we don't need to wear masks on Muni anymore, I gladly leave mine at home too.
CLOSED Case Resolved. Investigation completed. - 19 days ago #12644093

Muni Employee Feedback at 456 Van Ness Ave

OPENED ALL TOP RECTANGULAR WINDOWS before services will help slow transmission of COVID-19! Most 49 line buses' top rectangular windows are not opened (only a few & only opened less than 1 inch or 2 opened). It will help to slow transmis...
CLOSED Case Resolved. Investigation completed. - 23 days ago #12637416

Muni Employee Feedback at 1009 Franklin St

Clean up of dumped bin...please tell KENNY BRUCE AND/OR PETER LAU THAT LYLE DID A GREAT JOB...MANY THANKS TO LYLE...GREAT GUY!! JB
CLOSED Case Transferred. Customer submitted this service request in an incorrect eform process- DPW cannot intake a service request on a Muni public transit eform. Case transferred to #12627734. - 27 days ago #12613227

Muni Employee Feedback at Intersection Of Fulton St & Masonic Ave

Bus 8771; Operator waited for me to transfer from the 5 line and gave me plenty of time to wait for the green light so I could cross the street safely. Thanks you so much for going above and beyond. Made my day!
CLOSED Case Resolved. Praise recorded- Thank you! - 28 days ago #12622435

Muni Employee Feedback at Intersection Of 22nd Ave & Geary Blvd

Bus 6623; Operator made sure to pull all the way to the curb at every stop and operated at a safe speed the entire time. Also very professional and friendly.
CLOSED Case Resolved. Praise recorded- Thank you! - 28 days ago #12619748

Muni Employee Feedback at 5026 Fulton St

Bus 8705; Operator was very helpful and assured me that a spill on the bus would be cleaned. Thanks!
CLOSED Case Resolved. Praise recorded- Thank you! - 28 days ago #12611518

Muni Employee Feedback at 4244 Geary Blvd

Bus 6696; Operator helped ensure everyone's safety by reminding passengers to wear a mask while on transit. Thanks for keeping us safe.
CLOSED Case Resolved. Praise recorded- Thank you! - 30 days ago #12617466
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