Employee ID from coat sleeve: 3746 Inbound #38: 6503. Operator failed to get pictured rider either to exit bus or mask up. Note pic of rider with mask under chin sang loudly, refused to mask when other riders, self included, loudly demanded she mask.

Employee Physical Description: Cap, coat, light-skinned.dark hair. Perhaps Asian.

Employee ID (if known): 3746

Nature of Request: Other (Comment or Suggestion)

Discrimination Complaint? No

Request ADA Hearing Info? No

Line/Route: 38

Direction: Inbound

When? Wed Jul 21, 2021 06:20am