The F cablecar driver on the 1040 at 9:33 PM has refused to drive the train because a service animal barked. It is a tiny dog and not a safety issue. The driver is being belligerent toward all of the passengers and is refusing to move. The woman with the dog needs to go a single stop.

Employee Physical Description: Middle aged Asian man.

Nature of Request: Complaint: Discourteous/Rude

Discrimination Complaint? Yes, ADA and Title VI

Request ADA Hearing Info? Yes

Line/Route: F - MARKET AND WHARVES

Direction: Inbound

When? Sun Feb 26, 2023 05:35am