Muni Employee Feedback at 2183 Mission St

CLOSED Case Resolved. Feedback recorded. - about 1 year ago #16487477
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Submitted Wed Mar 01, 2023

As i was exiting the front door, the driver started putting down the ramp in front of me for someone using a wheelchair to get off. The wheelchair hadn't started moving and wasn't in position to exit. The ramp came up about 1" and I tripped on the raised edge and then the ramp kept going up and pushed me forward like a catapult and I landed on my knees and my right ankle/shin got caught between the ramp and the door. Drivers should look back to see if anyone is getting off before they start putting the ramp down. There's a chunk of skin out of my shin/ankle and my knees are all scraped up and bruised

Employee Physical Description: Middle aged thin Asian woman with black hair and mask on

Nature of Request: Complaint: Unsafe Driving

Discrimination Complaint? No

Request ADA Hearing Info? No

Line/Route: 33

Direction: Outbound

Stop ID (if known): 15553

When? Tue Feb 28, 2023 11:17pm



address: 2183 Mission St

coordinates x,y: 6006915.164015555, 2105662.9404577147

coordinates lat,lng: 37.76214015936592, -122.4192154056018

Timestamp Description
Wed Mar 01, 2023 07:19pm Closed with status: Case Resolved. Feedback recorded.
Wed Mar 01, 2023 04:24am Opened
Wed Mar 01, 2023 04:24am Opened
Wed Mar 01, 2023 04:24am Submitted via iPhone Iphone