Muni Service Feedback at 556 Octavia St

CLOSED Case Resolved. Feedback recorded. - about 1 year ago #16601840
Report
Submitted Tue Mar 28, 2023

This is a complaint about the pay stations. This meter clearly says my parking due is $0.50 but my credit card was charged $1.50. There is no disclosure anywhere about extra fees charged and if a fee is charged for credit card usage, it must be disclosed. Further, California is a state that prohibits surcharges or convenience fees: https://www.valuepenguin.com/credit-card-surcharges-convenience-fees I'd like a refund of this one and multiple others, which I will be filing reports for:

Nature of Request: Complaint: Payment

Line/Route: Not Applicable/Unknown

Discrimination Complaint? No

When? Tue Mar 28, 2023 11:05pm



address: 556 Octavia St

coordinates x,y: 6005430.3340944275, 2111228.386273355

coordinates lat,lng: 37.77733780417744, -122.4247468106955

Timestamp Description
Wed Mar 29, 2023 09:31pm Closed with status: Case Resolved. Feedback recorded.
Tue Mar 28, 2023 11:13pm Opened
Tue Mar 28, 2023 11:13pm Opened
Tue Mar 28, 2023 11:13pm Submitted via iPhone Iphone