View Requests - 563 found

Muni Employee Feedback at 33 Embarcadero Way

Car 1053. Operator was making way too much liberal use of the streetcar's track brake at multiple stops along the embarcadero. That's unsafe operation and completely needless on a flat stretch of track. Causes unnecessary wear and tear on...
CLOSED Case Resolved. Investigation completed. - over 1 year ago #15688512

Muni Employee Feedback at 22 4th St

Refusal of service While bus and biker safety is important, it could be done with education on sharing the bike lanes rather than bus driver being rude to the biker. Biker was not allowed to get on the bus.
CLOSED Case Resolved. Missing or incomplete info.- no further action. - over 1 year ago #15830690

Muni Employee Feedback at 3290 24th St

The bus never stopped to load any passengers and it was a working operating bus and was not out of wservice happened at 9:45am at 24th and mission stop
CLOSED Case Resolved. Missing or incomplete info.- no further action. - over 1 year ago #15815863

Muni Employee Feedback at 2180 Market St

Car 1060 .. driver refused to tell where to catch the M line and denied knowing if underground was closed
CLOSED Case Resolved. Investigation completed. - over 1 year ago #15719182
Muni Employee Feedback at 2180 Market St

Muni Employee Feedback at 855 Cole St

The lady bus drive 8766 at around 2:50 honk me and rush me When pedestrians walking She push me to run them over
CLOSED Case Resolved. Investigation completed. - over 1 year ago #15729827
Muni Employee Feedback at 855 Cole St

Muni Employee Feedback at 100 Phelan Ave

Driver claims that air conditioner wasn't working after initially refusing to answer my question I don't know if he's lying or not the bus was pretty hot inside on the 43 Masonic bus 8762. I'm concerned that in this heatwave the health of...
CLOSED Case Resolved. Missing or incomplete info.- no further action. - over 1 year ago #15795773

Muni Employee Feedback at 22 4th St

4327or 4372. ~1PM. Wonderful bus operator truly extended herself to inform me I had left my work briefcase behind. She went about and beyond. Was so kind and compassionate. She understands the meaning of customer service means helping ri...
CLOSED Case Resolved. Praise recorded- Thank you! - over 1 year ago #15785926

Muni Employee Feedback at 1535 Chestnut St

Driver did not pull up to curb. He kept going when I was waiting
CLOSED Case Resolved. Missing or incomplete info.- no further action. - over 1 year ago #15773799

Muni Employee Feedback at 30 King St

Muni Employees goofing off numerous times and swearing in public. Today, although the yellow-vested employees are supposed to be directing traffic and protecting pedestrians, they mostly goof off and talk to each other. Today, of 5 vest...
CLOSED Case Resolved. Feedback recorded. - over 1 year ago #15775362

Muni Employee Feedback at 1955 Mission St

Line 14R Bus coach 6643, run 421, failed to pull up to the front of the bus stop that can accommodate two vehicles. This caused 3 following buses to stack up behind the intersection and be much further delayed: line 14 coach 7267, line 33...
CLOSED Case Resolved. Required information missing-closed. - over 1 year ago #15773200
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