View Requests - 557 found

Muni Employee Feedback at 999 Powell St

Car 17 Bay and Taylor. Operator had riders locked into main carriage area of car. If an accident occured and hysteria set in, the way the rope was across the front would have made evacuation hard. Operator said, "OH! I'm gonna remember YO...
CLOSED No Action Required. - 8 months ago #17140042
Muni Employee Feedback at 999 Powell St

Muni Employee Feedback at 441 Myra Way

Muni driver honking at parked cars that are loading/unloading passengers. MUNI Employees need to be trained and DO NOT honk at babies and disabled people that need time to get in and out of vehicles. Bus 8534, employee ID 674 (partial), b...
CLOSED Case Resolved. Investigation completed. - 8 months ago #17045275
Muni Employee Feedback at 441 Myra Way

Muni Employee Feedback at 11 South Van Ness Ave

(redacted)
CLOSED Case Resolved. Feedback recorded; Forwarded case to SFMTA Customer Service Team. - 11 months ago #16829054

Muni Employee Feedback at 2895 Geary Blvd

Driver was incredibly rude to passenger with a stroller and her child. She boarded the bus not knowing where to place her stroller and was immediately scolded by the driver without reason. He yelled at her to move the stroller and place i...
CLOSED Case Resolved. Investigation completed. - 11 months ago #16669137

Muni Employee Feedback at 147 Fremont St

Stationed at Salesforce transit and refused to help senior rider with wayfinding
CLOSED Case Resolved. Investigation completed. - 11 months ago #16551481

Muni Employee Feedback at Intersection Of 48th Ave & Geary Blvd

Muni operator yelled at two young women super rudely waiting at the end of line stop at Lands End on the 38 for trying to get on the bus, even though the other operator specifically said to do so. Bus number is 6697. There is no reason fo...
CLOSED Case Resolved. Investigation completed. - 12 months ago #16675135

Muni Employee Feedback at 228 Divisadero St

Good driving. Had to detour due to road block and handled it smoothly Bus #5855.
CLOSED Case Resolved. Praise recorded- Thank you! - 12 months ago #16678509

Muni Employee Feedback at 7817 Geary Blvd

no checking of bus fare on bus 6631
CLOSED Case Resolved. Investigation completed. - 12 months ago #16685355

Muni Employee Feedback at 375 11th St

Muni Driver yell at me to move behind "red" line instead of "yellow" line,when fro t of bus is full,and most passengers are "mask less"... Really? This is post pandemic,and that worn outred duct tape "x" line area does not apply,told driv...
CLOSED Case Resolved. - 12 months ago #16671959
Muni Employee Feedback at 375 11th St

Muni Employee Feedback at 1099 Market St

All doors boarding
CLOSED Case Resolved. Investigation completed. - 12 months ago #16632057
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