San Francisco 311

View Requests - 532 found

Muni Employee Feedback at 440 Geary St This Bus Driver is VERY nice, kind, polite, respectful, and professional! I think not just only a raise, bonus, and a promotion need to be in order, I think a Vegas vacation should be happen for him too! CLOSED Case Resolved. Praise recorded- Thank you! - 11 months ago #15224629
Muni Employee Feedback at 711 Fillmore St Driver is not wearing a mask. Why? Second driver on this route. Clearly not caring about safety of passengers. According to the SF Chronicle Muni is STILL requiring masks so why do your drivers not follow your policy? Bus number 5708 CLOSED Case Resolved. Investigation completed. - 11 months ago #15234573
Muni Employee Feedback at 220 10th St Request for a seat stand CLOSED Case is Invalid. No reallocation or escalation protocol for Samtrans. Please contact them directly at https://www.samtrans.com/about/contact.html. Please note Samtrans is not an agency of the City and County of San Francisco and 311 cannot guarantee the accuracy of any information provided. - 11 months ago #15235520
Muni Employee Feedback at 711 Fillmore St Driver is not wearing a mask. Why? Second driver on this route. Clearly not caring about safety of passengers. According to the SF Chronicle Muni is STILL requiring masks so why do your drivers not follow your policy? CLOSED Case Resolved. - 11 months ago #15234570
Muni Employee Feedback at 1285 Fillmore St Same driver I complaint about it still not wearing a mask. Bus # 5705! Muni has done nothing about it! Utterly responsible! We are still in a pandemic. Passengers must wear must wear masks so why not this driver?!!!!! CLOSED Case Resolved. Investigation completed. - 11 months ago #15208299
Muni Employee Feedback at 1710 Sacramento St Muni Stop #16311: Daily Homelessness: Biohazard, urine&feces, drug use and selling, unable to utilize seats or platform. CLOSED Case Resolved. - 11 months ago #15223634
Muni Employee Feedback at 3055 Gough St Want to thank one of the rare drivers for making a rider get off bus for not wearing mask. I actually felt he cared about the rest of us. Thank you! I'd like to see drivers do that more often. Bus # 7235. # front 321. CLOSED Case Resolved. Praise recorded- Thank you! - 12 months ago #15211348
Muni Employee Feedback at 2901 Van Ness Ave This driver along with the other 49 drivers stop the bus back doors directly in front of trees making it dangerous to get on and off bus. Think lawsuit if someone trips trying to move around tree. He has plenty of room to pull up to avoid... CLOSED Case Resolved. Feedback recorded. - 12 months ago #15192100
Muni Employee Feedback at Intersection Of Geary St & Leavenworth St Bus number 6517. Driver not picking up wheelchair CLOSED Case Resolved. Investigation completed. - 12 months ago #15110474
Muni Employee Feedback at 1437 Market St Driver not wearing mask. Sent tweet to sfmta. They called him and I overheard him call me a whiner. As I got off I told him I was the one who reported him and he got angry and aggressive. He said. Since when do we in San Francisco follo... CLOSED Case Resolved. Investigation completed. - 12 months ago #15066634

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