View Requests - 550 found

Muni Employee Feedback at 11 South Van Ness Ave

My RTC card was renewed but my free disability muni pass did not transfer over. I called RTC at (415) 646-2224 and I was told to go to 11 S van ness. I went and agent at Station #10 at 8:30 am & he told me I had to fill out new applicatio...
CLOSED Case Resolved. Feedback recorded; Forwarded case to SFMTA Customer Service Team. - 10 days ago #16829054

Muni Employee Feedback at 2895 Geary Blvd

Driver was incredibly rude to passenger with a stroller and her child. She boarded the bus not knowing where to place her stroller and was immediately scolded by the driver without reason. He yelled at her to move the stroller and place i...
CLOSED Case Resolved. Investigation completed. - 17 days ago #16669137

Muni Employee Feedback at 147 Fremont St

Stationed at Salesforce transit and refused to help senior rider with wayfinding
CLOSED Case Resolved. Investigation completed. - about 1 month ago #16551481

Muni Employee Feedback at Intersection Of 48th Ave & Geary Blvd

Muni operator yelled at two young women super rudely waiting at the end of line stop at Lands End on the 38 for trying to get on the bus, even though the other operator specifically said to do so. Bus number is 6697. There is no reason fo...
CLOSED Case Resolved. Investigation completed. - about 1 month ago #16675135

Muni Employee Feedback at 228 Divisadero St

Good driving. Had to detour due to road block and handled it smoothly Bus #5855.
CLOSED Case Resolved. Praise recorded- Thank you! - about 1 month ago #16678509

Muni Employee Feedback at 7817 Geary Blvd

no checking of bus fare on bus 6631
CLOSED Case Resolved. Investigation completed. - about 1 month ago #16685355

Muni Employee Feedback at 375 11th St

Muni Driver yell at me to move behind "red" line instead of "yellow" line,when fro t of bus is full,and most passengers are "mask less"... Really? This is post pandemic,and that worn outred duct tape "x" line area does not apply,told driv...
CLOSED Case Resolved. - about 1 month ago #16671959
Muni Employee Feedback at 375 11th St

Muni Employee Feedback at 1099 Market St

All doors boarding
CLOSED Case Resolved. Investigation completed. - about 1 month ago #16632057

Muni Employee Feedback at 397 South Van Ness Ave

CLOSED Case Resolved. Feedback recorded. - about 1 month ago #16658311
Muni Employee Feedback at 397 South Van Ness Ave

Muni Employee Feedback at Intersection Of Geary Blvd & Geary St

Operator of westbound 38R held fora few extra seconds and opened doors for passengers transferring from 49 who were not able to get on with the other people waiting at the stop due to the traffic lights. A small action that helped 5 more...
CLOSED Case Resolved. Praise recorded- Thank you! - about 1 month ago #16657431
Web_branding_watermark

San Francisco - City Services Simplified

SF311 Mobile provides city government services on your smartphone. You can report graffiti, street & sidewalk repair, garbage, housing & residential building requests, abandoned vehicles, color curb requests, water / sewer issues, and many more.

Start Reporting

  • Android_market
  • App_store

Status

Services

  • Muni Employee Feedback (remove)