Employee Feedback

Opened

May 04, 2022 at 5:56 AM

Closed

May 26, 2022 at 7:58 PM

Description

Bus operator announced that he was "running hot" and had to sit at the 22nd street and Mission stop to get back on schedule. My transfer was at 24th and mission in 5 minutes, so I asked how long it would be. The driver yelled at me and basically said he would sit there as long as necessary. When I said I would miss my transfer, he said I should have got on another bus. I had to sprint to my stop to catch the transfer.

Location

2626 Mission St
37.75493833, -122.41883833

Additional Details

Employee Physical Description: Middle aged black male with braids pulled back into two buns.

Nature of Request: Complaint: Discourteous/Rude

Discrimination Complaint? No

Request ADA Hearing Info? No

Line/Route: 49 - VAN NESS/MISSION

Direction: Outbound

Incident Date: 05/03/2022

Incident Time: 10:45 AM

am/pm: PM

Photos